Returns & Exchanges

At Nellie's, we want you to love your home essentials. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags and components are included to qualify for a full refund.

• 3.
  Attach the Shipping Label

  Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your return at our warehouse.